This leading global brewery has a large portfolio of beer and other beverage brands, including soft drinks, water and wine. With more than 40,000 employees, its products are sold in more than 150 markets around the world.





Markets Served





Challenge: Lack of Consistency in Maintenance Processes

As the company was focused on product development, it meant adopting digital transformation processes took a back seat. One of the biggest concerns was how to easily and quickly enable operators on the floor to complete autonomous maintenance tasks, like clean/inspect/lubricate (CIL).

The brewery had industry-standard CIL steps documented on laminated sheets of paper. They were rarely used and contained outdated images and information. There was no way to track if operators were completing the process or not – the data on CIL completion rates across teams and machines was inadequate. This resulted in a lack of confidence that the machines were being maintained at an optimal level and the inability to accurately track the completion of this critical procedure.

CIL – Point Descriptions

CIL – Cleaning / Inspection / Lubrication


Getting Started: Digitizing CIL Processes

Adopting a connected worker solution has meant more transparency into operator work execution and the ability to update workflows. All CIL processes are now digitized and pushed to operators who can access them through a mobile device. Frontline workers at the plant sites now have a clear understanding of how to perform CIL correctly – creating a straightforward way to view best practices. It also allows brewery managers to track the completion of tasks that can be tied to unplanned stoppages. On top of that, hot spots can often move around on a machine, so keeping areas for CIL up to date can be beneficial in the long run.


Digital Improvements: Uncovering Analytics

With Parsable’s Connected Worker Platform, a line worker can open a CIL job in the mobile app and follow clear instructions that contain interactive rich-media – inline videos, photos, GIFs and PDFs – on how to complete the task correctly. If an operator is performing a routine CIL inspection, they can log details of an equipment issue into Parsable’s mobile app and immediately share the information with a line leader or maintenance personnel. Not only does the supervisor have a real-time view into what is happening, but he/she is able to provide a response to triage the issue.

The Parsable Connected Worker Platform fully digitized the brewery’s clean/inspect/lubricate procedures, resulting in increased adherence and visibility into the work performed.

CIL Screenshot in iPhone

Beyond digitizing the CIL procedure and improving communication, additional value lies in the analytics extracted from the data captured in the Parsable Connected Worker Platform.

Management is able to see a summary of all CIL jobs in easy-to-understand dashboards. A line leader or operations manager can tap into a real-time view of the packaging line. They can even hover over a specific station to see the status of a CIL, the time it was completed, how long it took and whether there were any issues raised. These insights can be viewed across machines and locations.


CIL Overview Dashboard

Benefits and Results


Calculated OEE improvements of 5%


Reduced unplanned stoppages, which led to greater machine efficiency


Identified additional hot spots on machines that needed to be maintained

About Parsable

Parsable helps the world’s largest industrial firms get jobs done right – every time. Parsable’s Connected Worker Platform enables employees to collaboratively execute their work using paperless, digital work instructions on mobile devices. In addition to measuring every step and action, workers can raise issues and provide feedback in real time so that every process is quickly analyzed and improved. With Parsable, companies gain unprecedented visibility into their operations, uncover detailed data about their work processes for continuous improvement, and attract new tech-savvy talent.